Frequently Answered Questions

I just purchased but can't find my login details for the members area.

Your login details should have been automatically emailed to you in a welcome email. Please check your spam or junk mail folder and add the sender's email address to your 'safe senders' list if you can't find the email.

How long will it take for my order to be delivered?

Digital purchases are delivered immediately after purchase and are also emailed to you. Please check your promotions inbox if you don't see the email in your main inbox. Physical purchases will be processed within three to five business days. Once your order has been processed and shipped, our fulfillment company will send you a tracking link via email within 3 business days. Please note that this email may be filtered into your spam or junk folder by some email carriers.